Best (or worst) interaction you've had with a customer...

[rr_double_rr]

Hey everyone, I had one of those moments today dealing with one of my customers at a remote site, I am in tech support for satellite communications terminals, that makes me wonder if Darwin was actually right about evolution. Some of these people should not be able to survive to a reproductive age.

Reply back with your funniest, stupidest, most clueless customer interaction that YOU were a part of...

That's the rule here, firsthand knowledge of the event.

Cheers.

Mike

[signguy]

I just had a customer who is in default on a contract tell me "I'll pay your blood money"

[rr_double_rr]

Good thing you decided to pay my fee... I was really not looking forward to leaving a horse head in your bed tonight. Blood money just sounding like something that fits right in with The Godfather.


I just had a customer who is in default on a contract tell me "I'll pay your blood money"

[Woodk61000]

I have more than you could ever want to hear. Working at a bodyshop downtown has its share of idiots passing through.

[signguy]

You have no idea of the crap that spewed forth in regards to this job..... 6 months worth of going back and forth... I finally had to advise them I was going to put a lien on the whole apartment complex if not paid...

[Back Marker]

I have more than you could ever want to hear. Working at a bodyshop downtown has its share of idiots passing through.

i worked as an automechanic back when in college. i know how bad customers get at the service counter. they are pi$$ed off before they get to the desk and even more so after they get the bill...

-a|ex

[Reece]

Nothing special here, but I do get many calls from folks who have received a Blackberry...never open the box, never program the phone and never activate the device and then call months later when they are on the road and want to know why they aren't receiving their email.

[THE MUFFIN MAN]

i own a detail shop, and actually had a "wanna be" customer threaten to "beat the sh*t outta me" because we had closed for the day, but were finishing cars we already had in house, but refused to take in his vehicle after hours.

[winmutt]

http://clientsfromhell.net/

[impalanar]

www.actsofgord.com

[signguy]

You have no idea of the crap that spewed forth in regards to this job..... 6 months worth of going back and forth... I finally had to advise them I was going to put a lien on the whole apartment complex if not paid...

Ant to top this.... the sub with whom I still owe for the job came to get paid for his final amount... I say "my accounting shows we owe you $1200" his reply.."No it's $2700" I then proceed to show him the canceled check that he cleared through our account... his reply "Well $1500 is quite a difference.... I don't know what happened to the money" I then looked at him quite puzzeled...but you can see that we paid you XXX and that we only owe you $1200... his reply..."let me take a copy of these canceled checks to my bank and where my money is"


Are all people just this stupid??????

[impalanar]

Are all people just this stupid??????

Not all.

[wallypiper]

I managed one of those standalone 1 hour photo labs for a while. Back before digital. They used to have them in shopping center parking lots like fast food joints.

Part of being the manager was going in at about 6 am every morning to warm up the processing equipment, mix up chemicals and run tests on the chemicals and printers and so forth. That took 2-3 hours to do and the store opened at 9 am. So one morning I'm in there doing all that stuff. A car pulls up to the drive through. We had a supply of those little envelopes out there so you could write your name and number on an envelope, and what time you wanted to pick up the pix and drop your roll of film in it and drop it in a slot. A few people would do that every day. They would come back by later to pick them up. We really did do most rolls in an hour. In fact, it only took about 30 minutes from drop off to finished prints if everything went right. So this guy is out there and starts beating on the window. I ignore him. I'm not really there. I'm part of a machine at that point. If I stop to talk to people at the window, I won't be ready when the doors open at 9 and if we can't do your roll in an hour, it's free. So he's banging on the window and I'm just going about my tasks. Finally, he leaves.

At lunch time, it's always really busy. People stop by on their lunch hour to drop film off or pick up pix and there's frequently 8 or 10 people milling around in front of the counter. That's all there's room for. So I'm there, cheerfully taking in rolls and ringing up sales and chatting with customers. This guy walks in, sort of pushes his way up to the counter and says, really loud "You are one arrogant fvcking asshoal".

I turned in my notice a week later and have never worked in a retail environment again. I wish to thank that guy as I might have made a career out of working for that company. I started as a middle of the night grinder, punching out thousands of rolls on high speed automatic equipment all night for the non-lab type kiosks that just took in film and sent it to the central lab (back the next day or free, ya know). Became a supervisor at the central lab than took an offer to manage the one hour lab. Of course, a career in processing film for consumers would have turned out to be a really bad choice since that business evaporated virtually overnight when digital cameras came out. Thanks again jerkwadd.

[SpeedGeek]

Anything where you have to deal with the public in general is a headache. Especially in this day and age where everyone EXPECTS you to kiss their ass, where THEY are the most important thing in the world, and they are totally oblivious to anything else in the world. It's all about them after all!

No thanks. I'll take working in an office environment staring at a computer ANY day over dealing with that crap again... 2 years of it working the electronics dept in a Walmart-like store during high school was enough... NEVER again.

[Georgiacbr]

i own a detail shop, and actually had a "wanna be" customer threaten to "beat the sh*t outta me" because we had closed for the day, but were finishing cars we already had in house, but refused to take in his vehicle after hours.

Hell i wouldn't want to mess with you that must have been a big guy (LOL). Yea some people are ass holes.

[THE MUFFIN MAN]

Hell i wouldn't want to mess with you that must have been a big guy (LOL).dude i'm a pacifist! lol!!!